The statements #1-9 below refer to Able Management’s current scope ( Click here to download ) of work for PSHP as of May 2010.  it is important that we assess the effectiveness of current programs to ensure a solid foundation for moving forward to continued growth and success.

Please use the following scorecard to rank your responses below and be sure to suggest ways under the “comments” section after each of the statements that staff performance could be improved, especially if your score was 5 or less.

6 = Service exceeded my wildest expectations

5 = I am very satisfied with the service in this area

4 = Service was okay, but could be improved

3 = Meh – the service was just so-so

2 = Service was disappointing

1 = Service was awful! What happened?!